Privacy Policy

This privacy policy sets out how The Big Natural Company (‘we’, ‘us’, ‘TBNC’, ‘BNC’, ‘Big Natural Company’) uses and protects any information that you give us when you use this website.

Any information we ask you to provide in order for us to identify you whilst you are using this website will only be used in accordance with this privacy statement.

TBNC may change this policy from time to time by updating this page, as such suggest you reread it from time to time. This policy is effective from 01/04/2017.

1.  Security

We are committed to making sure that the information you give us is secure. To prevent unauthorised access or disclosure we use suitable physical, managerial and electronic procedures in order to protect the information collected online.

2.  What do we collect?

We may collect some or all of the following information:

  • Name
  • Contact information including email address and phone numbers
  • Demographic information such as postcode, preferences and interests
  • Other information for customer surveys, discounts and/or offers

3. What we do with the information

We use this information to understand our customers & provide you with better service and products. Some of the reasons are as follows:

  • Internal record keeping.
  • Improving our products & services.
  • For website customisation & for your ease of use.
  • Periodically sending emails about new products, special offers or interesting information using the email address provided by you.

 

4. Control of your information

You may choose to restrict your personal information and data collection and/or use by doing the following:

  • If you have to fill in any forms on the website look for a box that you can click to say that you don’t want the information to be used for direct marketing purposes.
  • If you have already agreed to us using your personal information but have now changed your mind you can write to us or email us info@thebignaturalcompany.co.uk

We will not sell, distribute or lease your personal information to third parties unless:

  • you give and we have your permission; or
  • are required by law.

We may send promotional information, to the given personal information you have provided, about third parties if you tell us that you would like this to happen.

At any time you can request details of personal information which we hold about you under the Data Protection Act 1998, for a fee payable of $20. If you would like a copy of the information held or think that any information that we are holding about you is incorrect or incomplete you can write to The Big Natural Company.  (We will correct any information found to be incorrect as soon as possible.)

5. Cookies

This site uses cookies – small text files that are placed on your computer’s hard drive to help the site provide a better user experience. If you agree the cookies will retain user preferences, store information and provide tracking data (anonymous) to third party applications such as Google Analytics. Cookies allow the web to tailor to you as an individual. Cookies enable us to see which pages you find useful and which you don’t, only allowing us to see what you chose to share with us and never gives us access to your computer to information about you.

If  you chose to disable/decline cookies on this site and others you can do so via you browser settings. If you need more information it should be provided under the help section of your browser.

6. Links

This website contains links to other websites of interest operated by parties other than The Big Natural Company. These links are provided for your convenience only and are not a representation of endorsement, approval or the information on those web sites or any association with their operators. Once you activate the links and leave our website we no longer have control over the activated websites. Thus, TBNC is not responsible for their contents or for privacy on those websites. Such information is to be accessed and used at your own risk and we accept no responsibility for any linked sites.